Frequently asked Questions
What shipping method should I choose?
Note: that there is a 3-5 business day processing time for all orders in addition to the time in transit. All orders ship from California, 91311.
Domestic
- USPS First Class: (1-2 weeks in transit) This is generally the cheapest rate. USPS doesn’t give any definitive answer on the time in transit but you can check USPS for more info.
- USPS Priority: (3-5 Days in transit) This can depend on where you live. Check USPS for more info.
International
- International orders depend on Country location and Customs in your area so these are just estimates.
- First Class International: (2-3 weeks) This is generally the cheapest rate. USPS doesn’t give any definitive answer on the time in transit but you can check USPS for more info.
- Priority International: (6-10 business days) Check USPS for more info.
What does it mean when my order status is "Printed" and when can I expect it to ship?
For U.S. destinations, our shipping options and delivery times are as follows:
- USPS 1st Class: 5-10 Business Days
- USPS Priority Mail: 3-5 Business Days
NOTE: UPS CANNOT ship to PO Boxes, Please use USPS options.
Do you ship orders Internationally?
- USPS 1st Class International: 15-20 Business Days
- USPS Priority Mail International: 5-15 Business Days
Questions about shrinkage and size charts?
How to I check the status of my order?
We do our best to keep you informed of your order status with emails but you need to know now. Well, you have a few ways to check up on an order.
Login to your account by clicking HERE; and from there you will see a list of all of your current and past orders.
If you do not have an account then you can click HERE. You will be asked for your Order ID and Billing Email. The Order ID can be found in your confirmation email.
What happens if you can’t find the Order ID or you don’t know which email you used or you can’t find your pants?! Relax. We got you. If you placed an order with us, we’ll find it. Simply contact us HERE.
More Questions?
Have a question you didn’t find an answer for here? Feel free to contact us HERE with any other questions or information requests.
Terms of Use
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